The Warehouse Operative is responsible for carrying out any role required of them within the warehouse environment. This can range from picking and packing of orders within the automated system, the medical bulk area, the fridge area and secure areas, whilst if required, carrying out roles within the transport environment. They are responsible for the overall processing of the customer orders efficiently and at the agreed company rate., Operating Standards

Where required must accurately assemble items from the pick documentation and ensure that the quantity picked is accurate.

Special care must be taken to avoid damage and the appropriate bin/packaging used - all damages must be reported to the line team leader.

Any pick face errors must be reported to the line team leaders immediately.

Any visible errors within the warehouse environment must be reported to line team leaders immediately

If there is a problem with a particular line / area the line team leader must be informed

Hospital orders are assembled in the same way but must be given to the hospital checker to ensure accuracy

Special check orders are assembled in the same way but must be given to the special checker to ensure accuracy

Medical Bulk orders, Fridge orders & Secure area orders must be picked in the same way however each have specific criteria that will be covered through training

Any errors must be responded to immediately.

All unusual quantities in picking process must be brought to the attention of the line team leader

Any suspected / actual issues relating to an order itself must be reported to the line team leader

Any issues relating to transport activities must be reported to the line team leader

Awareness of Health & Safety procedures at all times.

The warehouse area must be kept clean and tidy and free from rubbish at all times., Whilst Alliance Healthcare is committed to developing positive policies to promote equal opportunities in employment, we have a duty of care to ensure we do not instigate or worsen any conditions that would prevent the employee from carrying out manual handling duties.

Building Customer Loyalty - Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals.

Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Safety Awareness - Being aware of conditions that effect employee safety.