As our Account Executive, you will be working accurately in a busy, demanding financial environment, whilst adhering to stringent deadlines. Ensuring good relations and communications with all Clients as well as members of the team through living and promoting the Bibby Values.

Your key duties as our Account Executive will include:

Ensures security & profitability of a portfolio of debtors through efficient and effective Sales Ledger management

Through constant and thorough management of AQ, full Sales Ledger and delinquent accounts are accurate and information is readily available to ensure client service is maintained

Contacting debtors abiding by the confidentiality clauses of the client contract to provide them information regarding outstanding balances in their accounts. Chasing for payment dates ensuring bank details are correct and setting appropriate follow up plans and actioning on time.

Determine whether contractual and non-contractual debts are not collectable based on a thorough understanding of the circumstances and historic precedents. Provide a full and detailed outline of the decision to Account Executive Team Leader/RM so informed sign off can be quickly achieved.

Conduct thorough research on aged / ageing debt and determine which ones can be followed up by prioritising high risk debtors / clients

Provides an excellent level of service, in line with the clients' needs and requirement, whilst maintaining security and managing risk, Identifying the opportunity to obtain additional income in line with agreed processes.

Maintaining regular contact with the RM in relation to client contact to ensure seamless service.

Understanding key issues with regard to factorability and client cash requirements, being able to make appropriate funding decisions and identify when issues are present in a sales ledger and take appropriate action including those around disapprovals. whilst also considering risk aspects. Documenting an communicating in line with agreed processes.

Identify and escalate possible risks or opportunities associated with their client and debtor portfolio to Account Executive Team Leader or other the relevant parties within the business, in line with established procedures.

We're in the business of relationships. We know real value lies in real people, and it takes a motivated mindset and can-do attitude to belong here. It can be fast-paced and full on but we can handle it. We're a collective of 'got your back', we collaborate together, take ownership and deliver for our clients every time. That way, everybody wins. In return we're all empowered to get the job done because we're trusted to get it right. It's why we were hired in the first place. We want you to make the choices you believe in - we'll believe in them too., Customer Service experience

Commercial risk awareness

Used to high volume calls & comfortable on the phone

Exceptionally high standards with meticulous attention to detail.

Bibby Financial Services have an exciting opportunity available for a Account Executive to join us in Manchester. You will join us on full time, permanent basis and in return, you will receive a competitive salary of £23,660.00 per annum,plus excellent benefits.

Private healthcare for you and your family

Company pension scheme

Wide range of flexible benefits, such as gym membership, technology or health assessments

Access to an online wellbeing centre

Range of discounts from many businesses

25 days holiday which increases with service and options to buy or sell more