Collaborate cross-functionally with product management, data partnerships, data science, engineering, and client services teams to participate actively in all aspects of designing, researching, building, and delivering data-focused products for TTD Data depending on scope and skillset

Consult with and understand stakeholders' targeting strategy and performance goals to identify problems and generate solutions based on outlined requirements

Contribute to solution design in line with our overall technical roadmap and industry best practice

Contribute to the company and teams' knowledge base through ensuring documentation accuracy of team systems, processes, and general knowledge

Directs the team's daily operations, has ownership of weekly team all-hands, as well as assigning cases to team members based on urgency or need

Experiment with wide range of existing technologies while applying new and emerging options that can enhance organisation outcomes

Identify, assist, and maintain stakeholder visibility in custom solution development opportunities by understanding system capabilities and actively supporting core stakeholder needs

Maintain the company's ticketing system; answer, troubleshoot, and resolve or escalate when appropriate various technical issues related to data

Participate in other projects as dictated by the needs of the organisation

Promote and adhere to organisational service standards by ensuring they are built into all process and procedures, whether dealing with internal customers or external members

Provide "white-glove" professionalism to stakeholders through entire process of product/process development by acting as their key point of contact and meet their expectations within established SLAs

Provide light on-call/after-hours support when needed

Represent our company and exercise good judgement, by balancing the needs of our diverse global stakeholders to "do the right thing"

Support the business with time-critical datafication and improve business operations by using cutting edge operational research and modelling methods

Act as mentor & leader in the team alongside and/or in the absence of other management team members; providing oversight, guidance, and mentorship to junior team members

Assist in onboarding and developing newer analysts, and in particular works as an authority on Data Support-related topics

Coordinate in-depth training on team-related tools and processes

Identify opportunities for team growth, process improvement, new projects, documentation improvement, etc., and execute as directed

Manage and create reports related to team performance and data entry tracking

Regularly assess team members' workload and focus on their continued development and performance with adherence to MBO's

Recruit, develop and grow a solid team of individual contributors who manage our most strategic brand relationships

Act as a conduit/catalyst between the Data Support Team and other TTD Teams; including providing extensive insights into the work of the core functions of Data Support

Assist with screening and hiring long-term support team members for the Support Organisation

Assists management with monthly regional reporting

Implements organisational updates/changes as communicated by managers

Manage a sub-team (team of 3-4 people)

Notes both team and individual successes/challenges and escalates performance issues to manager

Primary point of contact when Director and Managers are unavailable

Master's Degree or relevant work experience

Solid background and fluent understanding of the Programmatic market and industry

Experience handling complex datasets, identifying trends within the data, and performing comparisons between multiple data sources

Experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets

Mid-level to advanced experience with databases, SQL, Python, Scala, and API's - Able to create queries to retrieve records, aggregate data from a variety of data sources, and an understanding of the underlying data structures

A natural leader and motivator of people with a collaborative team approach

Ability to build solid relationships with internal and external stakeholders, executive team, and industry groups

Ability to collaborate cross-functionally in a fast-paced environment and build sound working relationships within all levels of the organization

Ability to handle sensitive information with keen attention to detail and accuracy. Passion for data handling ethics, and care for ensuring consumer privacy standards are met

Ability to solve complex, technical problems with creative solutions while anticipating stakeholder needs and providing assistance to meet or exceed expectations

Ability to teach others, maintain confidence while speaking in groups, and humbleness when learning from others

Able to demonstrate perseverance and resilience to overcome obstacles when presented with a complex problem.

Adept at identifying and evaluating trade-offs, willing to be challenged, and quick to walk through fire to support your fellow teammates

Comfortable with ambiguity and uncertainty of change when assessing needs for stakeholders

Demonstrate significant influence, persuade, and collaborate with stakeholders as well as influencing and inspiring our internal teams

Established record of applying high EQ to manage people's emotions

Excellent written and verbal communication skills including the confidence to participate in very technical conversations, the ability to deliver consensus and commitment, and the ability to crisply communicate delivery timelines, trade-offs, and risks to senior management

Have effective time management skills which enable you to work successfully across functions in a dynamic and solution-oriented environment while meeting deadlines

Provide high-level technical knowledge to design, implement, configure, and support the functions of key data applications, associated interfaces and APIs

Responsible for regular check ins and owning incidents, including collaborating, or escalating when applicable to other internal teams

Self-motivated and innovative; confident when working independently, but an excellent team player with a growth-oriented personality

Strategic mindset and able to use the understanding of our Company vision to set global objectives

Superior organisational and follow-up skills

Utilise a Global Perspective and understanding of different cultures and dynamics

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 600 billion queries per day (more than 100 times the query volume of search globally), our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.