Trainee Sales Advisor - Full Time - Onsite
Now Storage Ltd
Trainee Sales Advisor - Full Time - Onsite
£26000
Now Storage Ltd, Ross-on-Wye, County of Herefordshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 4 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 2fdc3d8f1e994c35a4110804c1d0d0ee
Full Job Description
- Salary - £24,000 Basic + target related bonus = OTE £26,000.
- OTE - available after probation period.
- Hours - Full Time 40hrs - 5 days over a 7 day rotation Weekend working on a rota basis.
- Office Based - Ross on Wye.
- Report To - Operations Manager
- Trainee Sales advisor Are you a sales professional with a knack for providing excellent customer service? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, we want to hear from you!
- Maximize occupancy and economic efficiency of the storage locations, meet sales targets, and drive sales.
- Make contact with local businesses and domestic customers, ensuring all enquiries and contacts are properly handled and the database is maintained.
- Help achieve a high enquiry conversion, and drive to achieve the agreed targets.
- Your sales strategy will be entirely driven by good customer service first and foremost.
- Networking: reaching out to potential partners and building relationships. These partners are typically estate agents, removals, and property developer businesses.
- Partnership Development: establishing partnerships with these businesses. This could involve setting up referral programs, joint marketing initiatives, or other collaborative efforts.
- Promotion: The sales person should promote the self-storage services to these partners, ensuring they understand the benefits and can effectively refer their customers or clients. Maintaining Relationships: Maintain the built relationships, providing excellent service to partners, addressing their concerns, and keeping them engaged.
- Tracking and Analysis: The sales person should track the results of these partnerships, such as the number of referrals received, and analyse this data to improve the partnership strategy.
Work experience - 1 Years of relevant experience., Sales Ability: This is a key requirement as the role involves selling storage units and possibly other products, e.g. parking, store-protect, add-ons. - Typing: Ability to type cleanly and at a good pace.
- Microsoft Office Suite: Proficiency in Outlook, Excel, Word, PowerPoint.
- Self-Storage Management Software: Familiarity with specific software used in the self-storage.
- Telephone management: Demonstrate good communications skills over the phone.
- Social Media: Ability to use social media platforms for marketing and customer engagement.
- Data Analysis: Ability to analyse sales data and customer trends.
- Google & Website Reviews : Response and requesting responses Pricing: Update prices on site facility management product (Space manager)
- Availability check: Available units report, checking the database is up to date according to the facility management product (space manager)
- Customer Service Skills: Ability to interact with customers effectively and handle their storage needs.
- Trustworthiness: As you'll be dealing with customers' personal belongings, trustworthiness is crucial.
- Attention to Detail: This is important for managing inventory, maintaining the facility, and understanding customers' needs.
- Calm and Collected: Ability to handle stressful situations or customer complaints with grace.
- Great Attitude: A positive attitude can help attract and retain customers.
- Accountability: Taking responsibility for one's actions and decisions.
- Study Best Practices: Sales and customer-service practices are always changing. Learn all you can.
- Demonstrate initiative, creativity and problem-solving skills in a fast-paced environment
- Listening Skills: Pay attention to what people say and need. The better you listen, the better you'll be able to offer a good solution to your customer.
- Ask Good Questions: If you ask good questions, people will feel as if you know what you're talking about.
- Adhere to company policies and procedures: comply with relevant laws and regulations.
- Working location: Work in the office and remotely from home on set occasions.
- Communicate effectively with team members and managers via phone, email and chat.
Company Info - Now Storage Ltd Opening in 2009, Now Storage is a family run business based in Ross on Wye. Operating from sixteen locations nationwide with further plans to expand. Our customers are at the forefront of our service; we're privileged to have been providing smart, affordable and secure storage for many years. We are looking to add to our already established & knowledgeable team to ensure that we can continue to meet our aggressive future growth plans. We are looking for a Full Time General Administrative Assistant to join our close knit team working in a relaxed working environment.
We are seeking a
Responsibilities:
Client Service: Assist existing and new clients over the phone, understand their needs and wants, and establish a good working relationship. Respond to all client enquiries, emails, and phone calls in a timely manner.
Sales:
External Sales development - ad hoc based on business need:
Soft Skills:
Other Requirements:
If you believe you have the skills and experience to excel in this role, we would love to hear from you. Apply today and join our team!