Telesales Agent

RPS plc

Telesales Agent

£21000

RPS plc, Sunderland

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 1 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 81958ee9b3d34028a56c7d2cd37b1a41

Full Job Description

You will be the first point of contact on our customers journey. You will be required to accurately take as much relevant client information.

You will use excellent customer service skills to grab the customer's attention to show them how we can help them and go through a quote with our experienced and qualified sales team.

Our Management and our training team will be there every step of the way to help you achieve.

  • Full training provided including a Remote 3-day onboarding programme

  • Uncapped commission!

  • Career progression - fantastic agents are recognised!

  • We always have new ideas to motivate our staff with competitions & prizes!

  • Continuous impact coaching and support provided


  • Our Agents Day...
  • This is an outbound telephone-based role, where you will be responsible for generating interest in either the reviewing of a client's current policy or discuss options available for a new policy.

  • You will be required to complete a thorough Fact Find with the client with a consultative style approach, and then look to transfer clients through to a team of Insurance Brokers.

    A consultative style sales approach with a confident and friendly telephone manner.

  • Excellent work ethic, ambition, and desire to succeed.

  • Money motivated with a positive, can-do attitude.

  • A good sense of humour - we are a friendly team and work hard to create a positive office culture and environment.

  • Brilliant Objection Handlers.

  • Motivated to achieve and exceed Targets.

  • Brilliant Time Keeping.

  • Willing to Learn and Take Training Seriously to Succeed and Achieve.

  • You must have your own PC/Laptop with at least Windows 11.

    RPS Enterprises is a small but growing business. We are professional, agile and innovative. We are currently in a growth phase so it's an exciting time to be joining us.