Telecare Installer

Job Description: As a Telecare Installer, you will play a crucial role in ensuring the successful installation and maintenance of telecare systems for our clients. Your primary responsibility will be to install, test, and provide technical support for telecare equipment in residential and healthcare settings. You will collaborate closely with clients, care providers, and internal teams to deliver exceptional service and ensure the safety and well-being of users., · Conduct on-site visits to install and configure telecare systems, including personal alarms, sensors, and other related equipment.

· Test and troubleshoot telecare devices to ensure proper functionality and adherence to quality standards.

· Provide comprehensive training to clients and caregivers on how to use telecare equipment effectively and respond to emergencies appropriately.

· Collaborate with internal teams to schedule installations, manage inventory, and maintain accurate records of equipment maintenance and repairs.

· Respond promptly to service calls, perform repairs, and conduct routine maintenance of telecare systems.

· Stay up to date with industry trends and advancements in telecare technology to provide expert advice and recommendations to clients.

· Maintain a high level of professionalism and compassion while interacting with clients and their families, respecting their privacy and individual needs.

· Document installation processes, technical issues, and resolutions accurately for future reference., Join our team as a Telecare Installation Officer and contribute to the improvement of lives by ensuring the seamless implementation and maintenance of telecare systems. Apply now to make a meaningful impact on the safety and well-being of our clients.

Job Types: Freelance, Zero hours contract

Pay: £21,057.60-£46,332.02 per year

Schedule:

• 10 hour shift


• 8 hour shift


• Monday to Friday


• Weekend availability


Supplemental pay types:

• Commission pay
  
  · High school diploma or equivalent; additional technical certifications or training in electronics or related fields is preferred.


· Proven experience in installing and maintaining telecare or similar electronic systems.

· Strong technical aptitude with the ability to troubleshoot and resolve hardware and software issues.

· Familiarity with relevant telecare equipment, such as personal alarms, fall detectors, and telehealth monitoring devices.

· Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

· Exceptional problem-solving and customer service skills, with a patient and empathetic approach.

· Ability to work independently and manage time effectively to meet installation and service deadlines.

· Must have full driving license and use of a taxed and insured vehicle for business use.

· Must have a current DBS,
• Must have full driving license, current DBS and use of a taxed and insured vehicle for business use.
  
  £21,057.60 - £46,332.02 a year - Zero hours contract, Freelance