ServiceNow Sales - Senior Sales Manager

DXC Technology

ServiceNow Sales - Senior Sales Manager

Salary Not Specified

DXC Technology, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 11 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 2570f58297bd453fbb3445dc7872611f

Full Job Description

Job Description:

At DXC Technology, we're people first. Why? Because it's people that get the job done.

We have a flexible, autonomous, and open work culture. It's successful because we have character: we're proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We're focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you'll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.

With 130,000 employees worldwide, DXC Technology is one of the world's leading technology services providers.

DXC and ServiceNow have a 15-year historical relationship, working together to serve our customers better. DXC is one of only 7 ServiceNow partners to hold Golbal Elite Partner Status. DXC has delivered more than 7,000 implementations and has over 1,400 certified ServiceNow specialists. DXC's personnel consist of highly trained professionals qualified and knowledgeable in their specific areas of expertise.

We are growing our European Sales team and have an opportunity for an experienced Senior Sales Professional to join our ServiceNow team. We are a High-Performance sales organization, which is thriving from working with our customers - often Industry Leaders - solving complex business challenges and positioning solutions in your focus area together with our skilled Presales and Solutioning organizations.

The ServiceNow SME will be part of a growing ServiceNow focused sales team responsible for working alongside account teams and sales professional developing pipeline and delivering technical excellence to support to the progression of an opportunity.

They will be responsible for building a strong relationship with DXC's Account teams and their clients across EMEA and supporting these teams the sale of DXC's ServiceNow related services. These services will comprise of anything within the ServiceNow technology, applications, and consulting portfolios.

Being part of DXC's ServiceNow Practice they will need to coordinate and work closely with DXC Strategic Partners to achieve success and manage interactions with our existing clients. Deep knowledge of the ServiceNow market, ServiceNow technology, ServiceNow consulting and ServiceNow ecosystem will all be critical for success in the role.

Main responsibilities:

  • Develop ServiceNow sales pipeline to increase company's market share in offering area.

  • Use expertise in ServiceNow Modernisation, ServiceNow optimisation and ServiceNow Cloud to Customer adoption models to seek out new client opportunities and expand opportunities with existing clients to build pipeline and support pursuits working directly with clients and sales teams within DXC EMEA.

  • Collaborate and build strong relationships with DXC Account Teams like Account Executives and Technical Solutions Consultants, and DXC's Partner Sales Teams to ensure proper engagement with these teams and customers.

  • Accountable for developing and supporting the progression of pipeline

  • Support the development and delivery of the regional and global ServiceNow sales plan.

  • Participate in forecasting process to provide visibility to leadership of sales pipeline status and potential to achieve target bookings, as well as upside and downside risks to achieving target bookings.

  • Support pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks. This includes input into EOI "Expression of Interests, RFI "Requests for information", RFP "Requests for Proposal", etc.

  • Manage opportunity qualification and risk assessment.

  • Responsible for validating/endorsing the technical solution for the deal. Works with delivery to assure that solution design can be properly delivered.

  • Develop deal timeline and ensures that pursuit team meets deal milestones and deadlines.

  • Proactively manage all ServiceNow resource requirements in the early stages of pursuit.

  • Become an integral part of a well respected, professional, and fun team within DXC


  • Requirements:
  • Excellent technical knowledge in the area ServiceNow and ServiceNow Modernisation (Application Transformation, Journey to Cloud).

  • Knowledge of ServiceNow Applications and Products, and exposure to ServiceNow's licensing models, as well as an understanding of ServiceNow's Consulting business and how it can fit into a partner relationship.

  • Experience of ServiceNow and being an ex-ServiceNow employee highly advantageous.

  • Highly developed consultative approach, solution development and business development skills with an ability to consult with CXO's of global companies.

  • Offering Vertical experience or Industry Vertical experience - advantage.

  • Relevant experience in supporting and developing deals from $200k to $5 million contracted revenues in the field of ServiceNow.

  • Experience in developing offerings and ServiceNow Modernisation solutions

  • Highly trusted individual who maintains and expects high standards for self and team.

  • Able to work across multi-functions/multi-individuals to achieve desired results.

  • Unique and comprehensive ServiceNow services industry knowledge in multiple key industry IT domains both internal and external to DXC.

  • Capable of working with clients to develop their high-level ServiceNow strategy and roadmap.

  • Capable of supporting a dialogue about value exchange for pricing innovation where DXC is not the low-cost provider.

  • Proactively supporting small but significant consulting/discovery assignments that shapes RFP's before they are issued, reducing risk for clients, and increasing probability of success for DXC.

  • Capability to gain and build in-depth knowledge about the customer's business, strategy and challenges related to ServiceNow.

  • Knows DXC 's ServiceNow portfolio and how to integrate different solutions (via DXC or Partners) to create unique and innovative solutions for the customer.

  • Credible board level transformation advisor.

  • Familiarity with program & project management methodologies.

  • Hold SC Clearance or be willing to be vetted.


  • What we can offer:

    If you are looking for a new challenge in an exciting Virtual First international work environment, working with an experienced and supportive team, developing solutions which supports cutting edge of technology, and you want to be part of a diverse team, then we want to hear from you.

    Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

  • Excellent technical knowledge in the area ServiceNow and ServiceNow Modernisation (Application Transformation, Journey to Cloud).

  • Knowledge of ServiceNow Applications and Products, and exposure to ServiceNow's licensing models, as well as an understanding of ServiceNow's Consulting business and how it can fit into a partner relationship.

  • Experience of ServiceNow and being an ex-ServiceNow employee highly advantageous.

  • Highly developed consultative approach, solution development and business development skills with an ability to consult with CXO's of global companies.

  • Offering Vertical experience or Industry Vertical experience - advantage.

  • Relevant experience in supporting and developing deals from $200k to $5 million contracted revenues in the field of ServiceNow.

  • Experience in developing offerings and ServiceNow Modernisation solutions

  • Highly trusted individual who maintains and expects high standards for self and team.

  • Able to work across multi-functions/multi-individuals to achieve desired results.

  • Unique and comprehensive ServiceNow services industry knowledge in multiple key industry IT domains both internal and external to DXC.

  • Capable of working with clients to develop their high-level ServiceNow strategy and roadmap.

  • Capable of supporting a dialogue about value exchange for pricing innovation where DXC is not the low-cost provider.

  • Proactively supporting small but significant consulting/discovery assignments that shapes RFP's before they are issued, reducing risk for clients, and increasing probability of success for DXC.

  • Capability to gain and build in-depth knowledge about the customer's business, strategy and challenges related to ServiceNow.

  • Knows DXC 's ServiceNow portfolio and how to integrate different solutions (via DXC or Partners) to create unique and innovative solutions for the customer.

  • Credible board level transformation advisor.

  • Familiarity with program & project management methodologies.

  • Hold SC Clearance or be willing to be vetted.

    At DXC Technology, we're people first. Why? Because it's people that get the job done.


  • We have a flexible, autonomous, and open work culture. It's successful because we have character: we're proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We're focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you'll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.

    With 130,000 employees worldwide, DXC Technology is one of the world's leading technology services providers.

    DXC and ServiceNow have a 15-year historical relationship, working together to serve our customers better. DXC is one of only 7 ServiceNow partners to hold Golbal Elite Partner Status. DXC has delivered more than 7,000 implementations and has over 1,400 certified ServiceNow specialists. DXC's personnel consist of highly trained professionals qualified and knowledgeable in their specific areas of expertise.