Service Owner

The post holder will support the EPR Manager and serve as the Service Owner of a related range of Information Technology systems, providing system, process, and problem resolution expertise across applications and interfaces. Evaluate and document the Trusts operational processes, including analysis and proposed revisions to optimise current processes to achieve the maximum realisation of benefits to the Trust. Assist with the design and documentation of system functional requirements, the development of deliverables, custom development efforts and project-based planning documents. Work with Trust staff, partners and vendors to evaluate, develop and implement solutions, including both packaged system solutions and custom development applications. Assure quality of information through business case and application-level testing; validates test results to business needs and benefits. Work with Trust staff, partners and vendors to deploy applications. Design and document system level