Senior Maintenance Manager

What makes DHL great?Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine.

Start YOUR career with DHL today...

Hours: Full flexibility to work all shift patterns Monday-Sunday 40 hours per week

Location: DHL Aviation at East Midlands Airport

Grade: I

Department: Maintenance

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance


• Annual bonus up to 5% (depending on company performance)


• Free onsite parking


• My DHL Rewards (discount, saving, cash back at over 3000 retailers)


• Pension Scheme with up to 6% company contribution


• DHL Share Purchase Plan (after 3 months)


• Private Medical Scheme (after 12 months)


• Access to Occupational Health


• Enhanced Maternity pay (after 12 months)


• Cycle to Work scheme


• CIS Induction - a week's all expenses paid induction to our Company Values!


• HealthyMinds - Employee Assistance Programme


Key responsibilities:

As the Senior Maintenance Manager, you will be responsible for the maintenance for Hubs & Gateways UK. This role will be responsible for managing a team across all shift patterns covering 24/7, ensuring the greatest possible output of our material handling equipment.

Continuous Improvement:

• Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.


• Develop and implement Reliability plans that support increasing the Uptime of the facility.


• Drive maintenance Best Practices: Innovate, document, improve work methods, standardise, provide a safe work environment, and required safe work practices, train, commission equipment, collect, measure, and analyse key performance indicators to improve processes and improve DHL customers experience.


Stakeholder and customer engagement:

• You will work effectively with a variety of stakeholders across the business, including the Operations Department


• Work in close partnership with the Regional Maintenance Team.


• Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.


Budget and Contractor Management:

• Provide oversight for budget development and execution, and capital planning.


• Help manage vendor support and equipment relationships and leverage DHL's network size to maximize economies of scale.


• Develop and manage budget and contract documents including, purchase orders, and invoicing.


• Review, renew and manage all contracts for subcontractors.


Reporting:

• Conduct regular reporting on fault finding, identify root cause determination and solution finding.


• Manage and oversee the Key Performance Indicators for the Maintenance department.


• Monitor key-performance indicators


• Provide regular communication to the business and stakeholders on performance, root cause, and planning


Planned and reactive maintenance:

• Ensure best possible Technical Availability of the Material Handling Equipment (MHE)


• Establish robust processes to ensure quick recovery for any reactive maintenance.


• Carry out planned preventative maintenance.


Safety:

• All employees are responsible for their own health, safety, and wellbeing, and for the health & safety of their colleagues who may be affected by their actions or failure to act.


• Provide monitoring, auditing and enforcement of maintenance execution, safe work practices.


• You are expected to report all accidents, near misses and hazards in the workplace.


• You must follow the relevant safe systems of work and ensure that the correct PPE is always worn.


• Managers and Supervisors are responsible for the Health and Safety of their employees as well as having a thorough understanding of their Health and Safety Responsibilities and the risks associated with their area of responsibility.


• For a full list of your Health and Safety responsibilities, including any specific to your job role, please refer to the Health and Safety department.


Team management

• Managing the Sort Maintenance team across all sites.


• Proactively manage and maintain the technical experience and skillset across the team.


• Ensure adequate coverage 24/7, 365 days per year to support the business.


• Conduct regular 1:2:1's and appraisals


• Provide leadership, mentor and coach site-based Maintenance Managers and technicians in EMA Hub.


• Recruit, interview, and hire bar raising talent in the Maintenance Managers and Technician roles.


You'll bring to this role:

• A safety first attitude. You must conduct yourself in an orderly manner within the workplace, ensuring that correct uniform and PPE is worn when required.


• Strong working knowledge of MS Office and CMMS.


• MBA or other Master's degree.


• Professional Engineering registration advantageous.


• IOSH Managing safety


• Strong communication, teambuilding, and influencing skills.


• Thrives in a fast-paced, dynamic environment, with high expectations.


• Thinks big! Proficient data analyst and new processes developer/adapter.


• Self-starter.


• Strong evidence of driving goals with minimal day-to-day supervision.


• Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.


• Strong knowledge and experience with the major MHE integrators.


• Exposure to Lean Concepts, cost/benefit analysis.


• Strong knowledge of statutory and legal compliance.


Applications:To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.

Closing date: Tuesday 16th April 2024

Our recruitment process at DHL Aviation

From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we'd ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.

Next steps:Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us viadhlcareers@dhl.com

Please note:Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.


• A safety first attitude. You must conduct yourself in an orderly manner within the workplace, ensuring that correct uniform and PPE is worn when required.


• Strong working knowledge of MS Office and CMMS.


• MBA or other Master's degree.


• Professional Engineering registration advantageous.


• IOSH Managing safety


• Strong communication, teambuilding, and influencing skills.


• Thrives in a fast-paced, dynamic environment, with high expectations.


• Thinks big! Proficient data analyst and new processes developer/adapter.


• Self-starter.


• Strong evidence of driving goals with minimal day-to-day supervision.


• Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.


• Strong knowledge and experience with the major MHE integrators.


• Exposure to Lean Concepts, cost/benefit analysis.


• Strong knowledge of statutory and legal compliance.
  
  What makes DHL great?Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.


Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine., DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

Hours: Full flexibility to work all shift patterns Monday-Sunday 40 hours per week, As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance


• Annual bonus up to 5% (depending on company performance)


• Free onsite parking


• My DHL Rewards (discount, saving, cash back at over 3000 retailers)


• Pension Scheme with up to 6% company contribution


• DHL Share Purchase Plan (after 3 months)


• Private Medical Scheme (after 12 months)


• Access to Occupational Health


• Enhanced Maternity pay (after 12 months)


• Cycle to Work scheme


• CIS Induction - a week's all expenses paid induction to our Company Values!


• HealthyMinds - Employee Assistance Programme