Reservations Supervisor

WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

https://www.hilton.com/en/hotels/lhrathi-hilton-london-heathrow-airport-terminal-5/hotel-info/

Our 350 bed property is three-miles from Heathrow Airport's Terminal 5, and the Heathrow Hoppa Service travels from our hotel to Terminal 5 every 30 minutes during peak times. Our onsite amenities include a fitness center, business center, meeting space, and electric vehicle charging stations. Enjoy our restaurant, two bars, and café.

Aimbridge Hospitality EMEA, our management company, are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

A day in the life of…

As Reservations Supervisor you will be responsible for overseeing the hotel pricing strategy, ensuring maximum revenue, market share and the successful conversion of reservation enquiries from individuals and groups into materialised bookings. You will manage day to day relationships with local corporate bookers and utilise sales opportunities to maximise revenue. You will supervise the reservations team, ensure appropriate staffing levels, effective distribution of workload and ensuring that the correct standards of service are maintained.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves., Hilton London Heathrow Airport Terminal 5 Located just 1 miles from Terminal 5 of Heathrow Airport, Hilton London Heathrow features 350 spacious bedrooms, triple glazing, complimentary Wi-Fi throughout, a luxury spa, and 2 restaurants & 2 bars all set within 13 acres of landscaped gardens.