Go to job search

Registered Manager - Domiciliary Care

Dulcet Care

Registered Manager - Domiciliary Care

Salary Not Specified

Dulcet Care, Newtown, Stockton-on-Tees

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 1 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 9800271f8d6d4f278977a85653c30edb

Full Job Description

  • Responsible for the safe delivery of care in line with legislative requirements and company policy and procedures.

  • Provide leadership and ensure staff are clear about their duties and responsibilities.

  • Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of care.

  • Understand and monitor health and safety in the workplace and in the field.

  • Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business.

  • Implement quality management and improvement systems.

  • Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements.

  • Lead on infection prevention and control.

  • Maintain confidentiality for clients, their families and our employees


    • Employee Management
  • Manage the effective recruitment, induction and training of staff.

  • Identify ongoing training needs and ensure staff are up to date with current best practice.

  • Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times.

  • Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters.

  • Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles.

  • Carry out appraisals and monitoring of staff performance.

  • Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

    Must have QCF Level 5 or equivalent

  • Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.

  • Excellent understanding of the principles of high-quality care and support and non-discriminatory care practice.

  • Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.

  • Understanding of systems to maintain confidentiality in relation to clients, staff and the Business.

  • Knowledge of health and safety matters in relation to homecare services and risk management.

  • Knowledge of how to recognize abuse and safeguarding procedures.


    • Desirable Requirements
  • Experience of managing the delivery of social care services as a registered manager

  • Train the trainer qualifications

  • Knowledge of business management

    At Dulcet Care, we believe in the power of compassionate care to transform lives. As a leading domiciliary social care organization, we are dedicated to providing exceptional support and assistance to individuals in need within the comfort of their own homes.