Reconciliations Team Leader

Reconciliations Team Leader

• Fantastic opportunity to work within a high profile team


• Brand new role within the business so an opportunity to develop new processes


• Hybrid working with 2 days per week in our Stratford upon Avon office


About the role

Just over 80 people work with us here in Wholesale Broking and Outplacement Services and, it's fair to say, our remit is a varied and very important one.

We have seen year on year growth which has led to the need to recruit a reconciliations Team Leader to work within our Central Services team. We are a busy, friendly and service orientated department and we're looking for a Finance professional from within financial services or General Insurance.

This pivotal role involves leading and developing processes to ensure all account queries are resolved with precision and efficiency. You'll liaise with our billing centre to address discrepancies, guaranteeing that statements are settled promptly and accurately. While the role does not encompass direct payment responsibilities, it is crucial for ensuring that insurer statements are meticulously verified and reconciled with our systems, enabling us to fulfil our commitments to suppliers.

As a Reconciliations Team Leader, you will work with our Agency department, finance team, and internal stakeholders to foster strong collaborative relationships. Your role will also involve working alongside the external credit management team to scrutinise insurer entries and partnering with underwriting to amend entries when necessary. A significant part of the role will be to assess the current processes and spearhead the development of new, efficient and robust workflows to improve efficiencies for all stakeholders.

You'll bring a wealth of experience in finance, with a keen ability to interpret financial statements, ensure their accuracy and an ability to resolve discrepancies in statements. Experience in financial services is essential. An understanding of general insurance will be beneficial, and ideally, you will have a history of working within an insurer or brokerage environment.

People management experience is a must, along with proficiency in MS Office, especially Excel. You'll bring an analytical mind capable of reading trends and a thorough knowledge of UK regulations and consumer duty are also required.

To join our team, you must also have:

• Excellent written & verbal communication skills


• Ability to negotiate and problem solve


• Excellent time management skills
  
  We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.


We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards


• Salary Up to £50k


• Annual bonus (up to 17.5% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership - subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


Working at NFU Mutual