Prestige Service Advisor
ACS Automotive
Prestige Service Advisor
£35000
ACS Automotive, Leigh-on-Sea, Southend-on-Sea
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 15 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: aa9d5ee8f835479bbd299091ebcb4be7
Full Job Description
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Proven experience working in a busy dealership, as a Service Advisor would be advantageous, however our client would consider someone from a customer service/management background looking for a start in their automotive career. - Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.