Planning Administrator

You will work closely within your team to achieve rewarding target driven results to maintain a safe, efficient and effective service delivery in line with the requirements of CQC., As part of a team, the Planning Administrator will be responsible for allocating care provision, ensuring that visits are logistically placed in the most appropriate times and areas, in order to meet staff contractual requirements and service users' preferences.

· Prepare weekly work rosters for staff and ensuring confirmation of receipt from staff members

· Maintain database including cancelled care, new care referrals, amendments to existing care, staff holidays and sickness.

· To inform the Care Manager of changes to the staff/client ratio and to request for new staff without jeopardising the interests of the service user(s).

· Prepare acceptance letters, contracts and all relevant paperwork for service users and to ensure returns as required.

· Liaise with other staff members responsible for supervising service users / care assistants.

· Participate in the multi-disciplinary assessment of service users' needs and the planning and reviewing of care packages for individuals. This will include developing and managing relationships with service users, their families or representatives, the local authority and health care professionals.

· To liaise with the care team to promote understanding of the care and support required for a new service user or changes in care required for an existing service user. This is to ensure the highest quality of care is delivered and that care needs are met effectively.

· Act as a channel of communication between carers, clients and next of kin to negotiate changes to work patterns and visits to ensure all parties agree to the change.

· To uphold person centred planning values, an outcome-based approach and to ensure service users and family/representatives are involved in making decisions about the care service they receive.

· Promote, drive and grow the hours of care delivery through responsive practices that will increase capacity within the care team.

. Participate in the emergency on-call, according to the shared rota.

. To complete care visits as required by the needs of the business.,

• Bonuses via our Care Friends app- earn extra money for compliments, supporting your colleagues and going above and beyond.


• Birthday gift!


• Weekly bonus scheme


• Heavily subsidised gym classes


• 24/7 access to mental health/wellbeing support


• Access to hundreds of retail and online discounts to save you money every day through the 'Discounts for Carers' scheme


• Use of company pool car


• Regular pay reviews
  
  At Axe Valley Home Care Ltd, we are looking for a dynamic individual, with domiciliary care or logistic/planning experience who enjoys working in a fast-paced office environment and relishes using their problem-solving skills on a daily basis., · Have a valid driving licence and your own transport


· Have business level cover for motor insurance

· Your rate of pay will be £13.50 per hour, rising to £14.00 per hour following successful completion of your probationary period.

· You shall also be paid a payment of £183.00 for each week during which you are on call, which will be no more than 15 hours each week.

When will you work?

· The standard hours of work per week are 37.5, Monday to Sunday

· Hours will be arranged on a fixed 2 week rolling rota.

· Flexibility in working hours and pattern will be required in order to respond to the changing requirements of staffing the service.

· A working day will comprise of 7.5 hours as follows:

Early: 07.00-15.15 inclusive of a 45 min break or

Late: 09:45 - 18:00 inclusive of a 45 min break