Pharmacy Counter Assistant

We are seeking a Counter Assistant to join our team. As a Counter Assistant, you will play a vital role in providing excellent customer service and support in a pharmacy setting. Your main responsibilities will include assisting customers at the counter, handling medication orders, and ensuring efficient operations.

Duties:

- Greet customers and provide friendly and professional assistance at the counter

- Receive and process prescription orders accurately

- Maintain inventory of over-the-counter medications and supplies

- Answer phone calls and address customer inquiries or concerns

- Collaborate with pharmacy technicians and pharmacists to ensure smooth workflow

- Adhere to all pharmacy policies and procedures regarding patient confidentiality and medication safety

- Perform general administrative tasks such as filing, organizing paperwork, and data entry

Previous experience as a pharmacy counter assistant preferred

- Knowledge of patient care principles and medication administration is a plus

- Excellent communication skills, both verbal and written

- Strong attention to detail and accuracy in handling medications

- Ability to multitask and prioritize tasks effectively

- You must have a GPhC recognised qualification to work on a Pharmacy Counter

- Willingness to be trained in new pharmacy services

- Opportunity to undergo NVQ level 2 training