Operations Assistant
Behind Closed Doors Ltd
Operations Assistant
£22913
Behind Closed Doors Ltd, Wallingford, Oxfordshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 15 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: ee9fa03828d74f0a83a46a984a5f350e
Full Job Description
We are searching for a new Operation Assistant to help us maintain the smooth operations of the firm and stay on top of customer service.
The job will involve:
- Liaising with clients, including answering client / lead enquiries.
- Scheduling works in with clients / engineers.
- Handing & maintaining service schedules.
- Handling call out and survey enquiries.
- Seeking feedback from leads and clients
- Meeting, greeting and attending to needs of visitors
- Use of computer system in accordance with procedures
- Producing purchase orders for hire equipment.
- Seeking work.
- General office administrative tasks set my management.
- No previous experience necessary as full training will be given.
- Willingness to learn and grown with our company.
- Comfortable working at with people.
- Good customer service and communication skills.
- Confidant on the phone.
- Ability to stay calm under pressure.
- Ability to deal with confrontation/complaints.
- Patient.
- Good English and maths.
- Understanding of Microsoft 365 (Outlook, word ect).
- High understanding of confidentiality.
- Ability to make a good cuppa (training can be provided).
- Good sense of humour (we are not serious all the time!).
Pension scheme: Company pension scheme - Private health & dental plan: You will be enrolled into the company health & dental insurance plan following the completion of the probation period. Option to opt out.
- Discount Scheme: We offer a discount for the purchase of parts and new doors.
- Yearly pay rises: Dependant on performance (affective after completion of probation period)
- Gifts: Birthday and Christmas gifts.
- Christmas bonus: Dependant on performance.
- Christmas bash: The one day of the year we do not operate call outs to say thank you for your hard work.
- Pay rise after successfully completing probationary period.
- No
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
Hours of Work - 37.5 hour week, 8:00 am to 4:00 pm, Monday to Friday.
Work remotely
Job Types: Full-time, Permanent
Pay: From £22,912.50 per year
Benefits: