NCG Capacity Control Officer

What makes DHL great?Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine.

Start YOUR career with DHL today...

Hours: Tuesday-Friday 19:00-06:00 (40 hours per week)

Location: DHL Aviation at East Midlands Airport

Grade: N

Department: NCG

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance


• Annual bonus up to 5% (depending on company performance)


• Free onsite parking


• My DHL Rewards (discount, saving, cash back at over 3000 retailers)


• Pension Scheme with up to 6% company contribution


• DHL Share Purchase Plan (after 3 months)


• Private Medical Scheme (after 12 months)


• Access to Occupational Health


• Enhanced Maternity pay (after 12 months)


• Cycle to Work scheme


• CIS Induction - a week's all expenses paid induction to our Company Values!


• HealthyMinds - Employee Assistance Programme


The EMA Capacity Control Team monitor and coordinate the ULD build up and load prioritisation throughout the Sort Operation and Load Control process in order to facilitate maximum utilisation of available air capacity. In this role, you would be responsible for contributing to the overall PTC performance, fixed air network cost optimisation, density/fuel optimisation targets and on time departure performance.

Sort:

• Monitor/coordinate ULD build-up throughout the live operation.


• Drive early availability of heavy ULDs.


• Monitor and drive cut-off compliance.


• Drive ULD movement for top-up.


• Coordinate top-up of ULDs left over for next operational day.


Hub Operations Control:

• Monitor/coordinate material on the sort machine and chute availability.


Load Control:

• Guide planning of ULDs based on weight/volume and estimated delivery date (EDD).


• Complete Load Control function as and when required.


Network Planning Group:

• Daily execution of plans published by NPG and feedback any issues/discrepancies.


• Acknowledgement and implementation of Network Routing Updates (NRU).


• Report on performance at flight level.


EU Real Time Capacity Management:

• Collaborate to ferry material in to/out of EMA in order to maximise available air capacity.


• Contribute to daily reporting of material on hold.


• Seek approval for additional ULDs above allocation early.


Air Capacity Sales:

• Ensure guaranteed ACS product is uplifted as per commitment to customer.


• Ensure voids are filled with ACS material on hand.


• Generate additional revenue through creation of commercial opportunities for guaranteed product sale.


You'll bring to this role:

• Mass & Balance Trained, Aerologic/Advanced ULD Trained (preferred - expectation to complete if role successfully attained).


• Strong AHS/BRUHUB4/RUM/NMIV/SABLE knowledge.


• Ability to use MS Office Applications - Outlook Word, Excel, Visio, PowerPoint (Basic/Intermediate)


• Experience in EMA HUB. Previous experience in the sort/ramp/NOC operation also highly beneficial.


Applications:To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.

Closing date: Tuesday 16th April 2024

Our recruitment process at DHL Aviation

From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we'd ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.

Next steps:Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us viadhlcareers@dhl.com

Please note:Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.


• Mass & Balance Trained, Aerologic/Advanced ULD Trained (preferred - expectation to complete if role successfully attained).


• Strong AHS/BRUHUB4/RUM/NMIV/SABLE knowledge.


• Ability to use MS Office Applications - Outlook Word, Excel, Visio, PowerPoint (Basic/Intermediate)


• Experience in EMA HUB. Previous experience in the sort/ramp/NOC operation also highly beneficial.
  
  What makes DHL great?Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.


Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine., DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance


• Annual bonus up to 5% (depending on company performance)


• Free onsite parking


• My DHL Rewards (discount, saving, cash back at over 3000 retailers)


• Pension Scheme with up to 6% company contribution


• DHL Share Purchase Plan (after 3 months)


• Private Medical Scheme (after 12 months)


• Access to Occupational Health


• Enhanced Maternity pay (after 12 months)


• Cycle to Work scheme


• CIS Induction - a week's all expenses paid induction to our Company Values!


• HealthyMinds - Employee Assistance Programme