Medical Administrator / Receptionist

Support administrative staff, providing cover during staff absences Issue repeat prescriptions in line with protocol Scanning of patient related documentation and attaching scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently fProvide administrative support within clinics (Influenza or Child Immunisations) Ensure that start of the day procedures (opening up) and end of the day procedures (closing and securing the practice) are completed appropriately. Maintaining and monitoring the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies
Read code data on Systmone as per the practice workflow Photocopy documentation as required Provide administrative support for the GPs and Nurses