Marketing Coordinator

We're part of the Metropolitan Gaming family, dedicated to providing unforgettable experiences to our guests while supporting our employees' career growth and development. If you're looking to bring your creativity, marketing expertise, and passion for customer service to a new role, this could be the perfect opportunity for you.

What the Role Entails:

• Develop and manage an annual marketing and events calendar, coordinating with internal teams to ensure timely execution.


• Execute promotional briefs and monitor on-property redemption, ensuring compliance with regulatory guidelines.


• Coordinate quarterly planning meetings with the Venue Director and Group Head of Marketing, contributing creative ideas and strategies.


• Monitor marketing budgets, process invoices, and ensure accurate financial forecasting.


• Manage and maintain the casino's website and digital channels, ensuring content is up to date and aligned with brand standards.


• Develop and schedule engaging social media content in line with local and central strategies.


• Support VIP programs and collaborate with the VIP team to boost loyalty and visitation.


• Create monthly email and SMS campaigns, adhering to company guidelines and approval processes.


• Oversee on-property communications, ensuring all signage is current and compliant with operational standards.


• Plan events, book entertainment, and manage decorations for in-house promotions and special occasions.


• Be the primary contact for marketing queries, providing excellent customer service to internal and external stakeholders.


• Champion the loyalty program, supporting new card sign-up targets and encouraging card usage among casino staff and guests.


• Ensure compliance with marketing regulations and oversee local filming requests.
  
  Attention to Detail


• Organised


• Analytical


• Organised


• Marketing


• Brand Representee, Marketing degree or equivalent experience, with a strong passion for marketing and customer service.


• Excellent written and verbal communication skills.


• Strong analytical, problem-solving, and organizational skills.


• Keen attention to detail and ability to meet tight deadlines.


• Proactive, autonomous, and able to prioritize multiple tasks effectively.


• Flexibility to work in a fast-paced environment, managing various projects and deadlines.
  
  Manchester235 Casino is on the lookout for a talented Marketing Coordinator to join our vibrant team. Located in the heart of Manchester's city centre, Manchester235 is a premier gaming and entertainment destination, featuring a world-class casino floor, stylish bars, and top-notch dining experiences.
  
  Competitive salary with regular training and development opportunities.


• 50% off food and beverages at all UK venues within the Metropolitan Gaming family.


• Company Pension, Life Assurance, and Company Sick Pay.


• Extensive rewards platform offering discounts on travel, retail, health, and more.


• Employee health and wellbeing services, including virtual GP services.


• Cycle to work scheme and Season Ticket Loans.


• Employee assistance program offering 24/7 advice and counselling.


• Refer-a-friend incentives and financial advice services., You must be 18 years or older and have the right to work in the UK.


• This role requires a flexible schedule to meet business demands, including evenings and weekends as needed.