IT Support Apprenticeship

Baltic Apprenticeships

IT Support Apprenticeship

£15000

Baltic Apprenticeships, Reading

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 26 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 1db14a0e8a7541b3bbdb19e9ffab98c2

Full Job Description

  • An ingrained passion for IT and systems

  • An enjoyment of problem solving with an ability to apply a logical approach to troubleshooting

  • An instinctive attention to detail

  • The capacity to communicate clearly and confidently with people at all levels

  • Excellent written and verbal communications skills

  • A natural time management discipline, especially on scheduling and prioritising tasks

  • A passion for continual development and self-improvement

  • At least 5 GCSEs, preferably with good grades in English and Mathematics

  • A full clean driving license would be advantageous, You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

    Are you ready to dive into the world of technology? Join a pioneering team committed to making a difference. Through our partnership with a business boasting over 25 years of experience, Baltic Apprenticeships is offering a unique opportunity. We work with small and medium-sized businesses to save time, money, and stress through trusted, transparent […]

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  • Are you ready to dive into the world of technology?

    Join a pioneering team committed to making a difference. Through our partnership with a business boasting over 25 years of experience, Baltic Apprenticeships is offering a unique opportunity. We work with small and medium-sized businesses to save time, money, and stress through trusted, transparent IT support.

    If you have a deep-rooted passion for IT and systems, thrive on solving problems, and love troubleshooting IT issues, your search ends here. This is the perfect role for you!

    In this role, you'll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

    A Typical Day in the Job:

  • Providing support for predominantly Windows-based desktop PCs and laptops, along with peripherals such as tablets, smartphones, and printers.

  • Oversees the proactive management and monitoring of client devices, networks and infrastructure including firewalls, routers, switches, corporate Wi-Fi solutions and cabling.

  • Customer satisfaction is at the heart of what we do, and the successful candidate will be working as part of a team to continue delivering exceptional service experiences that exceed expectations and foster long-term relationships with our valued clients


  • Full training and support will be provided by your workplace mentor and from the Baltic team.

    Salary, Hours & Benefits:

  • £15,000 per annum

  • Monday to Thursday 9am - 17:30pm, Friday 9am - 5pm

  • 20 days plus bank holidays, £15,000.00

  • Reference