IT Operations Manager

As our new IT Operations Manager, you will lead the technological strategy of the Foundation, ensuring that our IT systems and infrastructure not only support but enhance our operations, effectively advancing the Foundation's mission to maintain Letchworth Garden City as a vibrant and sustainable community.,

• Develop and implement a comprehensive IT strategy and delivery plan that aligns with the Foundation's goals, focusing on effective operation and future growth.


• Develop and ensure compliance with IT policies and ensure they support the Foundation's wider commitment to sustainability and community engagement.


• Manage delivery risk and compliance in line with our risk management policy, including reporting to our Internal Audit & Risk Committee


• Manage and enhance the Foundation's cyber security policies and practice, to further protect organisational data and systems.


• Manage IT infrastructure, including servers, networks, and cloud services, ensuring efficiency and reliability.


• Lead IT project management, optimising technology to support diverse Foundation services.


• Oversee daily IT operations, managing outsourced IT support and ensuring contracts deliver maximum value and service excellence.


• Manage IT budget in line with our financial procedures and seeking best value


• Foster innovation within the IT department to continuously improve technology and services., Whether it is creating diversity in our services or building new teams, we care about our people and the opportunities they have. We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.
  
  We are looking for someone with the following knowledge and skills, if you tick the boxes you could be just the person we are looking for;



• Strong level of expertise in Office 365 and broad technical knowledge, including infrastructure and cybersecurity.


• Experience in managing outsourced IT services and solution architecture across varied platforms.


• A strong track record in project management and strategic IT planning.


• Excellent communication skills, capable of engaging with all organisational levels and external partners.


• Experience in financial forecasting and budget management.


• Committed to the values of sustainability and community development.
  
  Every member of our team is valued, which is why we support them with a range of benefits to help them thrive both inside and outside of work.


Our benefits are grouped around three priorities - Health, Work life balance/time and Finances

Health:

Cash Health Plan

A contribution towards Private Medical Insurance (dependant on Grade - L2 &L3 only)

Cycle to work scheme

Employee Assistance Programme & Wellbeing resource

Smart Health 24/7 GP consultation

Time:

27 days holiday plus Bank Holidays (pro-rata for part time)

Holiday buy / sell scheme

1 day paid Volunteering Leave per year (pro rata for part time)

Finances:

Company Pension

Life Assurance

£210 Wellbeing Allowance per year

Electric Vehicle Scheme

Employee Discount Scheme

Discounts for our venues, £65,000 per annum

Letchworth Garden City Heritage Foundation

Letchworth Garden City Heritage Foundation is the custodian of the first Garden City. We are a Community Benefit Society and an exempt charity set up under the 1995 Letchworth Garden City Heritage Foundation Act. Financed by our unique community reinvestment model, our vision is to make Letchworth a...