IT Desktop Engineer

Alongside our MSP and a small internal team, you will be supporting around 450 staff in over fifty locations, in Hertfordshire, Buckinghamshire and Bedfordshire, so a fair amount of travel, delivering IT support.

The ideal applicant will be confident, show initiative and have experience in providing desktop support in a corporate setting or, be looking to step up into the next phase of their IT journey.

We will be asking you to set up IT environments in new locations, so you will need a good working knowledge of TCP/IP networking as well as installing and configuring computers, routers, VOIP, CCTV cameras and switches. You should also be able to troubleshoot and resolve general computer/software issues as well as cabling faults, so a varied and interesting workload.

We have ambitious plans, such as large-scale rollout of Meraki SASE & Wi-Fi, so experience of this technology would be an advantage.

You will spend a considerable amount of time working unsupervised at our many locations so it's essential that you're organised, as well managing your time efficiently. We expect you to be motivated, enthusiastic, trustworthy, dependable as well as working as part of a growing team. You should have a flexible approach to working hours, ensuring that deadlines are met.

We can provide you with transport, however it's critical that you hold a full UK driving licence.

One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade, via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive, three-day Kickstarter Event.

By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do "more and better, together" so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.

These include:

• Provision of over 700 units of accommodation for homeless people


• Move on accommodation for individuals moving onto independent living


• Housing and practical/emotional support for young asylum seekers


• Community HUBs hosting a range of activities and meeting space hire


• Childcare provision in Hertfordshire


• Family support through a network of children's and family centres covering Hertfordshire and Bedford


• Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children


• Independent sexual violence services across Bedfordshire, Luton and Hertfordshire


• Domestic abuse perpetrator reform programmes across Bedfordshire


• Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund


• A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos.