Housing Support Workers

As a Housing Support Worker, you will provide Housing Related Support and recovery support people who have a history of failed accommodation placement, substance and/or alcohol misuse, criminality and often challenging and negative behaviours.

Using a range of techniques, you will be assessing need, preparing tenancy support plans, and supporting our tenants to achieve their individual goals. These may include attending health appointments, achieving and maintaining their recovery, maintaining their tenancies, and moving onto independent living.

Working flexibly on a rota basis, the role may involve covering evening shifts, weekends and public holidays to ensure the safety and wellbeing of our residents.

All Housing Support Workers receive an in-depth training package to provide you with the skills you need to support people in a supported housing project.

• You will have some experience working in a support role, but we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.


• You are compassionate, energetic, reliable, and committed to improving the health and wellbeing of those experiencing homelessness and rough sleeping.


• Patience and resilience will come naturally to you. You should have good interpersonal and listening skills as you will be supporting people with challenging mental health problems.


• Above all, you will be enthusiastic and have a genuine desire to support people to transform their lives., If successful in securing an interview we will need to ask you about any unspent convictions as part of our duty of care. A criminal conviction will not necessarily prevent you from being offered a role; the decision will depend on the type of offence and its relevance to the role. All of our roles require a criminal record check.