Hotel Receptionist
Raithwaite Whitby Limited
Hotel Receptionist
£24960
Raithwaite Whitby Limited, Whitby, North Yorkshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 2 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 419a340b53f04209b91b53865b89cdbb
Full Job Description
- A good work ethic and team player
- Professionalism and excellent attention to detail
- Enthusiastic attitude with a willingness to learn
- Reliable, Respectful and Punctual
- Forward thinking and problem solving
- Genuine desire to provide outstanding customer service
- Front of house experience desirable
- Knowledge of computer systems and software such as Microsoft suite and Outlook desirable
- Knowledge of PMS & EPOS systems desirable
- Maintain exceptional levels of customer service throughout the guests journey
- Be highly organised with the ability to prioritise workloads
- Work closely with other departments and teams to deliver a seamless service
- Have great communication with all staff and guests alike
The coastal village of Sandsend, Whitby, has long been home to the historic Raithwaite Hall. Nestled between the North Sea and the North Yorkshire moors. The estate is now the site of a £10 million refurbishment to create a sumptuous wellness-led sanctuary, part of a wider £100 million development. Promising beautiful and homely interiors, an indulgent spa and gym, lavish lodges, and unforgettable dining experiences - Raithwaite Sandsend is being completely reimagined! - Bereavement leave
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking, This position will work on a shift pattern, working 40 hours over any 5 of 7 days, including weekends and bank holidays. Hours will be between 7am-10pm.
- Bereavement leave
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Referral programme
- Sick pay
- Tips
As we embark on this incredible journey, we're looking for talented individuals to join us and help transform Raithwaite into a leading destination, redefining luxury hospitality. We are looking for a hotel receptionist to join our team. You will be the first face our guests see on the start of their journey with us and the final farewell on their departure. We want to make each step as memorable as possible for all of our guests.
£24,960 a year - Permanent, Full-time, Pulled from the full job description
Our Benefits
- Competitive pay with annual pay reviews
- Equal share of Service Charge to all employees paid monthly
- Paid Breaks - weekly contracted hours include a 30-minute paid break for each shift over 6 hours
- Enhanced Sick pay, Maternity pay and Paternity pay
- Additional holiday entitlement based on length of service
- Employee Referral Scheme - opportunity to earn £100 with each successful recommendation
- Employee discount on Food and Beverage outlets, Spa Treatments and Spa products.
- Employee discounted Room Rate of £50 per night
- Friends and Family discounted Room Rate of £75 per night
- Training and Development opportunities
- Employee discount platform offering savings on shopping at over 1000 partners including supermarkets and high street retailers.
- Employee recognition with Employee of the Month awards
- Employee Assistance Programme
- Cycle to work scheme
- Uniform
- Free Parking
- T&Cs apply to some employee benefits
For an informal chat call our HR team on or send us through a copy of your CV today. We will be reviewing applications on an ongoing basis and if successful, will arrange an interview at the earliest opportunity. Due to high volume of applications, if you do not hear back within 14 days, on this occasion your application has been unsuccessful. Travel to and from Raithwaite Sandsend is essential.
We are committed to applying equal opportunities throughout our recruitment process. Raithwaite Sandsend's objective is to ensure that individuals are selected, and otherwise treated solely based on their relevant aptitudes, skills and abilities. If you require any reasonable adjustments to be made to the recruitment process, please state this on your original application or covering letter.
Job Types: Full-time, Permanent
Pay: £24,960.00 per year,
Supplemental pay types: