Gynaecology Clinic Receptionist / Booking Clerk

Gynaecology Services are looking to recruit a friendly and approachable receptionist/booking clerk for B1 clinic in Neath Port Talbot Hospital. The role is a 37.5 hour
The successful candidate will provide administrative/reception support to facilitate the smooth, efficient and effective running of outpatient clinics, greeting patients, attending and appointing appointments on WPAS, handling of patient notes and tracking of notes on IFIT, accurate data entry on WPAS and delivering notes to secretaries.
We are looking for individuals with good clinical interpersonal and communication skills, who are willing and able to adapt to change and to work individually within their level of competence., The successful candidate will provide administrative/reception support to facilitate the smooth, efficient and effective running of outpatient clinics, greeting patients, attending and appointing appointments on WPAS, handling of patient notes and tracking of notes on IFIT, accurate data entry on WPAS and delivering notes to secretaries.
The role involves greeting patients, receive and process referrals into the service and ensure that they are recorded on the WPAS system.
Current experience of working in a fast paced busy reception environment is desirable.
The role will require the successful candidate to work in a busy outpatient departments within Neath/Port Talbot hospital., Values: All employees of the Health Board are required to demonstrate and embed the Values and Behaviour Statements in order for them to become an integral part of the post holder's working life and to embed the principles into the culture of the organisation.
Performance Appraisal: We are committed to developing our staff and you are responsible for participating in an Annual Performance Development Review of the post., + Responsible for faxing and photocopying as identified by the appropriate member of staff, which may include confidential or sensitive information, ensuring any confidential material not required is disposed of correctly.
+ Attend departmental meetings as appropriate.
+ Provide non-clinical information or guidance to patients/relatives.
+ Distribute/redirect as required clinical and patient correspondence.
+ Liaise with Medical staff/Clinic staff regarding clinic availability slots.
+ Assist with general clerical duties as necessary including receiving, delivering and sorting mail.
+ Attend education and training activities in line with Departmental and Organisational objectives as agreed.
+ Take responsibility for personal development and education.
+ Maintain high-level of operational understanding of Health Board Policies to ensure consistent and appropriate application at all times.
+ Personal duty of care for the safe use of equipment.
+ Work in a busy, sometimes stressful environment in a safe, organised manner.
+ You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac., Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English., Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.