GP Receptionist
Barnard Medical Group
GP Receptionist
£23920
Barnard Medical Group, Foots Cray, Bexley
- Part time
- Permanent
- Onsite working
Posted 1 week ago, 20 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 151e643a2d1b46cf926dc2fb0bf99880
Full Job Description
- To welcome all patients on arrival to the surgery ensuring patients are checked in.
- Process in person and telephone requests for face to face appointments, telephone consultations and visits.
- To deal with all enquires in an effective and timely manner.
- Process messages from patients, clinicians and external bodies, taking appropriate action when required.
- Explain Practice arrangements and formal requirements to new patients, those seeking temporary registration and requiring immediate and necessary treatment.
- Collate relevant documentation to support new patient registration.
- Inform prospective patients of the Practice boundary.
- Where necessary act as a chaperone during clinical examinations.
- Action all workflow requests as requested by clinicians.
- Invite patients to make appointments at clinician's request.
- Enter/amend patient information onto computer system as required.
- To work in accordance of Practice Protocols.
- Maintain patient confidentiality at all times.
- Make effective use of training to update skills and knowledge base.
- Support the equality, diversity and rights of patients, carers and colleagues.
- Respect the privacy, dignity and beliefs of patients,m carers and colleagues.
Candidates must have prior experience of working within General Practice and be performing/performed a similar role.
The successful post holder will possess excellent communication skills, be enthusiastic and committed to delivering the highest standard of patient care and be able to work within a multi-disciplinary team environment.
We are a dynamic, ever evolving Practice with 3 GP Partners, 5 Salaried GPs, 6 Practice Nurses, in-house Pharmacists, Mental Health Practitioner, Social Prescriber, Dietician, Physiotherapist, in addition to a large reception and administrative team.
Monday 2pm - 6pm, Tuesday 8am - 2pm, Wednesday 2pm - 6pm & Friday 8am - 2pm (20 hrs)
and
Wednesday 8am - 2pm, Thursday 8am - 2pm & Friday 2pm - 6pm (16 hrs)
The post holder will receive, assist and signpost patients in accessing appropriate services in a courteous, efficient and effective manner.