Gateway Coordinator

We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth., The main purpose of this role is to assess applicants applying to be housed as part of the destination home initiative. This involves providing supported accommodation to people who have been or currently rough sleeping/homeless, so they develop the skills needed to move on into alternative supported housing, independent living/permanent housing via a person-centred support package that is tailor made to suit the needs of everyone accessing the service.

• The service supports individuals with complex needs to include Mental Health, Substance Misuse, Offending History and Refugee/Asylum seekers.


• We are looking for a person to cover 37.5 support hours a week. This will require joint working as part of a consortia across sites.


• The service is delivered 24 hours a day 7 days per week, with assessments for applicants occurring between 9am -5pm Monday - Friday.

You will be expected to work within the organisation's charitable aims and objectives and contribute to the maintenance and development of the Association's values, culture, and ethos.

We are looking for a Gateway Coordinator with:

• Experience of managing referrals to a service, that includes risk assessment completion and liaison with partners to ensure a comprehensive assessment for placement is completed


• A flexible, resilient, thoughtful, and therapeutic approach to working with people. Including an awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages;


• Experience in and asset based approach to help others understand their goals and aspirations


• Skills in recording and reporting case notes via an online Customer Relationship Management system;


• Good networking a communication skills


• Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns;


• An ability to demonstrate our values and behaviours and work within our Christian ethos.


Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better.

Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households.

This role is salaried at £23,400.00 based on a 37.5 hr/per week FTE.
In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.

• 25 days annual leave - increasing to 30 days with service, plus Bank Holidays


• Two extra days leave for no unplanned absences each calendar year.


• Anniversary Payment of £500 upon being with us for a year


• Westfield Health Plan


• Westfield Rewards / Discounts


• Pension Plan


• Death in Service benefit


• Multidimensional wellbeing programmes and family friendly policies for staff, Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos.

We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
We are a national award-winning support and housing provider with recent awards from Homeless Link and She Inspires and nominations with housing heroes, and the national federation of housing.