ER Advisor
Ramsdens Financial Limited
ER Advisor
£30000
Ramsdens Financial Limited, Oak Tree, Darlington
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: e337ebdf512e452296c9e4cc77e20a56
Full Job Description
- Developing and maintaining productive and collaborative relationships with colleagues of all levels demonstrating professional credibility.
- Responsible for managing a case load of various complex ER issues using your knowledge in ER and employment law
- Managing multiple complex ER cases from receipt through to its conclusion and ensuring that all records are updated accordingly
- Collaborate with the relevant external agencies, as required for referral of high-risk ER cases including Early Conciliation and ET claims and Occupational Health
- Leading management of casework including sickness absence, making recommendations, giving support and advice to managers.
- Developing and coaching managers in performance management of employees by leading the capability-related casework, guiding and advising managers in line with relevant policies.
- Supporting the junior members of the HR team on grievance and disciplinary casework, ensuring the implementation of policy, legislation and best practice.
- Involved in preparing ad hoc and regular management reports, monitoring and reporting key metrics, such as turnover and retention rates
- Advising managers on the best practice of recruitment and selection issues, including creation of job descriptions, selection process, person specifications, grading process, and interviews.
- Keeping up to date regarding developments in human resources practices, employment legislation, sharing of knowledge within team and implementing the necessary changes.
- Providing support and guidance to the HR administration team.
- Maintaining and updating HR information systems and ensuring accurate and timely recording of all staff information.
- Participating in training activities, encouraging and supporting staff in their training and development.
- Thorough knowledge of relevant HR policies and procedures
- Effective verbal communication to staff of all levels and the written communication skills to produce succinct correspondence and reports
- Using HR information systems to access, input and compile data
- Managing staff relationships, responding to any queries or problems that they have and managing their expectations
- Acting as the point of contact for hiring managers, employees and other HR team members
Essential - Excellent organisational and administrative skills
- Proven work experience as an HR advisor, HR consultant or similar role
- Ability to advise and work with senior members of staff
- Hands-on experience with IT programmes and HR systems
- Proficient IT skills including MS Word, MS Excel and MS PowerPoint
- Employee Relations knowledge and experience is essential
- HR advisory experience, with a good working knowledge of theory and best practice
- Personable with strong communication and relationship building capabilities across all levels of the business
- Driven and determined
- Practical and logical; able to solve problems quickly
- Good judgment and decision-making skills.
- Able to motivate and empower others to reach organisational goals
- Strong understanding and respect for confidentiality.
- A-Level or equivalent (preferred)
- Human resources: 2 years (preferred)
- Employee relations: 1 year (preferred)
£25,000 - £30,000 a year - Permanent, Full-time, Pulled from the full job description - Additional leave
- Bereavement leave
- Company pension
- Employee discount
- Flexible schedule
- Free parking
- Health & wellbeing programme
- Additional leave
- Bereavement leave
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Monday to Friday
- No weekends
- Bonus scheme
- Yearly bonus
Desirable
· CIPD qualified desirable but not essential
· Ability to design clear and fair company policies
· Experience of dealing with Early Conciliation and ET claims,
Experience:
Full job description
37.5 hours per week. (5 days per week Monday to Friday)
Competitive market rates of pay, Bonus Scheme, 28 days holiday increasing to 33 (with service), Birthday Holiday, Company Pension Scheme, Staff Discount scheme, Comprehensive induction programme and opportunities for staff development, Employee Recognition Scheme, fully supported Employee Assistance Programme and access to our 24/7 well-being portal.
In addition, we boast fully inclusive policies relating to flexible working hours, dependency leave, and compassionate leave., Recently voted Employer of the Year in the coveted NPA Awards, Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security/satisfaction, a company that offers career progression and a company that offers competitive salaries, bonuses and benefit schemes, then you have found the right business in Ramsdens.
Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 150 High Street stores in England, Scotland and Wales. We want to grow sustainably by doing the right thing: caring for our staff, customers, communities, and environment.
We are keen to employ passionate individuals who care about customers and strive to deliver a top-class service level in their team at all times.
Results from our 2023 staff engagement survey confirmed that:
· 91% of staff say their branch/department is a happy place to work
· 96% of staff believe they have job security
· 87% of the staff said they look forward to coming to work and are enthusiastic about the job they do
Wish to see an insider view on what to expect? Please copy this link into your internet browser and watch this short video… https://vimeo.com/332641491/acf64b502a, Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
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