Engineering Manager

Wessex Internet are seeking an experienced leader to steer the Splicing and Install Engineering teams with-in it's in house contractor function. The successful candidate will lead the teams within the business, driving improvements to best practice and technical performance and ensuring network splicing and customer installations meet required output and quality.

The Splicing Team work across all networks built by in house direct labour teams, both our own proprietary network and on PIA (areas of both P2P and XGS-PON technology) and are responsible for all splicing testing and commissioning of the network upto the point of customer provision. The Installs Engineering Team carry out all customer FTTH installations across our end-to-end network.

Both teams require significant growth and development over the coming 12 months in order to facilitate the scale of properties 'ready for service' and customers installed that the company requires.

This is a hands on, operational and people focused role, requiring experienced and practical leader with proven technical knowledge., People

• Line management of the in-house engineering teams of Splicing and Installation Engineers


• Clearly setting team expectations and manageable KPIs in order to meet company targets


• Management of all team training and career development


• Performance driving


• Clear reporting of team output and efficiencies on regular weekly and monthly basis


• Monitor efficiency and productivity of all individuals in the team


Operations

• Work in step with Operations Team (and thus Splicing Coordinator) to manage all Splicing Team operations and whereabouts in line with company build schedule


• Work in step with Operations Team and Customer On Boarding team to successfully deliver all booked installations on time to the required standard


• Liaison with procurement department to ensure appropriate management of stock for operations


Technical stewardship

• Work with the Tech and Build Assurance Teams in order to standardise specification and ensure up to date efficient industry best practice is carried out at all times across splicing, testing and customer installs.


• Ensuring the engineering teams deliver appropriate support for the NOC Team with emergency and scheduled maintenance/upgrades across the Wessex Internet fibre network (passive side)


• Drive health, safety, and environmental protocols and best practice across the department. Working closely with our H+S function.
  
  Proven depth in leadership skills; with the ability to motivate and develop a team to achieve desired outcomes.


• Extensive technical knowledge of fibre network topology, splicing and testing across XGSPON and P2P networks


• Great interpersonal skills for external communication as well as internal


• Excellent written and verbal communication skills and proficient in a range of IT systems including Microsoft Office


• A practical problem solving, solution focused approach to everything encountered


• Extremely organised, maintaining comprehensive record keeping and reporting of work completed and forecast remaining work


• In depth working knowledge of health and safety guidelines in construction. SMSTS is desirable.


Key Skills

• Excellent communication and customer service skills


• Line management and operations experience


• Lengthy hands-on fibre splicing and engineering experience


• Ability to work on own initiative with strong organisational skills


• Must hold a full UK driving licence for at least 12 months.
  
  About Wessex Internet


Wessex Internet, a dynamic and rapidly expanding Internet Provider in the South West and revolutionising full fibre broadband deployment in rural areas. Committed to delivering lightning-fast broadband to thousands in the countryside, we design, build, and manage our own cutting-edge FTTP network. We are delighted to be expanding our Network to over 10,000 homes in the New Forest with connections set for early 2024.

Recipient of multiple awards, including Overall Fibre Provider of The Year 2023, Wessex Internet has doubled in size over the last 18 months. Despite our rapid growth, we prioritize maintaining excellent customer service and invest in staff development. Our commitment to creating a great workplace earned us a finalist spot in the 2023 UK Fibre Awards for the Best Company to Work for.

As part of our vision to enhance the broadband experience, we are actively recruiting individuals to join our innovative team. Wessex Internet fosters a collaborative environment where each contribution is valued, providing ample opportunities for personal and professional growth. If you're passionate about transforming the broadband landscape and being part of an award-winning company at the forefront of the industry, Wessex Internet is the place for you! Join us in this exciting time as we continue to shape the future of internet provision.


• 25 Days on Annual leave per year


• The option to buy or sell an additional 5 days holiday


• Enhanced Family Pay


• Private Medical Insurance


• Life Assurance


• Income Protection


• Cycle to Work Scheme


• Tech Scheme


• Opportunities to progress your career - we're a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we'll help you reach your potential


• Regular social events


• Free onsite parking


• 75% discount to Wessex Internet package


Find out what it's really like to work at Wessex Internet from some of our team by visiting https://www.wessexinternet.com/careers/ and watch our short

Salary: £45k - £50k per annum. Depending on Experience