Go to job search

eCommerce Customer Manager

Carlsberg Marston's Brewing

eCommerce Customer Manager

Salary Not Specified

Carlsberg Marston's Brewing, Wolverhampton

  • Full time
  • Temporary
  • Remote working

Posted 1 week ago, 19 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 072a102de9cb491b84db9d1a908bc4e8

Full Job Description

  • Develop, execute & own annual eCommerce business plans that deliver Carlsberg & customer objectives

  • Deliver on agreed promotional & pricing calendar, driving onsite visibility, volume planning & trade spend

  • Lead activating insights to drive actions that achieve customer & Carlsberg business objectives

  • Enhancing online execution on retailer platforms by leading initiatives that identify & close performance gaps, establishing Carlsberg Marston's as a category-leader

  • In partnership with cross-functional teams, develop category & shopper insights for the beer category, identifying & sharing best practice to unlock new online shoppers & bring to life CMBC brands across online platforms

  • Responsible for eCommerce sales & share reporting & conducting monthly & quarterly business reviews to measure progress against financial targets

  • Drive post-campaign analysis on online activations to evaluate effectiveness & optimise investment

  • Work closely with CMBC account teams to build eCommerce knowledge & ensure business plans align with the overall eCommerce plans

  • Leverage data, insights & new customer capabilities to identify & pursue new revenue & brand growth opportunities

    Previous experience within ecommerce - ideally in B2B Wholesale, Convenience &/ or Quick Commerce

  • Ability to lead the eCommerce agenda and engage others in this, upskilling and onboarding wider teams to think digitally

  • Demonstrate high standards of digital execution and ensure wider teams maintain these standards

  • Performance and results focused - able to deliver against challenging targets and timescales

  • Creative and passionate about optimising the digital shelf

  • High levels of Initiative with a 'can do' attitude

  • Skilled at prioritisation and proactive to develop emerging channels whilst maximising existing account base

    Carlsberg Marston's Brewing Company (CMBC) is one of the leading, historic brewers in the UK. Formed out of a joint venture between Carlsberg UK and Marston's PLC, we combine over 300 years of shared values, history, and heritage in UK brewing., This is an exciting time to join the business whose founders believed in quality, research, and developing the community. They looked to the future, prizing long-term growth over short-term gain. At Carlsberg Marston's Brewing Company (CMBC), we are making a difference. Diverse people with diverse skills, working together and at speed. Navigating changes in society, technology, and consumer preference.

    • So, what are you waiting for? Apply today and a member of the recruitment team will be in touch!
    #PursuitofBetter
    CMBC is a new company, fuelled by highly engaged, empowered and passionate employees who will go above and beyond to deliver best in class customer service and help grow our portfolio of brands and business. With their entrepreneurial spirit, these employees take personal accountability and initiative to act and find solutions. Our employees work hard and have fun, enjoying supportive relationships that extend across the whole business.

    Competitive Salary with extensive benefits: product allowance, bonus scheme, access to 24/7 GP services, company pension contribution, generous holiday (inc bank holidays), life assurance, access to a range of high street discounts and weekly sporting event ticket availability.