E-Commerce Assistant
Maddisons of Durham
E-Commerce Assistant
£24960
Maddisons of Durham, Middlesbrough
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 1 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 42ef4d46ce974b1c97998c3845307691
Full Job Description
- Order Fulfillment: Assist in picking and packing orders to ensure timely and accurate delivery to customers.
- Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and maintaining high satisfaction levels. This is primarily done through eDesk although speaking to customers on the phone is also expected.
Excellent organizational and time management skills. - Proficient in using e-commerce tools and software.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a focus on accuracy and quality.
- Experience in customer service and order fulfillment., A-Level or equivalent (preferred)
- English (preferred)
- Driving Licence (preferred)
Maddisons of Durham, situated in Middlesbrough, is a specialist in the jewellery sector, offering a wide range of jewellery parts and tools. We are a small, dedicated team committed to growing our online presence. Our sales channels include our own website as well platforms such as eBay, Amazon, and Etsy.
Pulled from the full job description - Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount, Job Types: Full-time, Part-time, Permanent
- Casual dress
- Company pension
- Free parking
- On-site parking
- Store discount
- Monday to Friday
Language:
Licence/Certification:
Pay: £11.44-£12.00 per hour
Expected hours: 15 - 22.5 per week
Benefits:
Schedule: