DCEO Cluster Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Regional Data Centre Engineering Manager, will be responsible for data center engineering operations across three Amazon Data Center availability zones, managing a team of facilities managers and engineers responsible for the 100% availability of mechanical and electrical services, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, Colo vendor management and metric reporting., Responsible for the on-site management of engineering operations teams including facilities managers, shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with Amazon practices and procedures.

• Has primary responsibility for engineering systems availability in both leased and colocated facilities.


• Typically manages 5 or more direct reports.


• Negotiates and rolls out contracts and defines and audits SLA's.


• Participates in recruiting efforts. Continually raises the bar.


• Is active in the training and/or development of others.


• Executes vision and goals for the team or department.


• Draws from a deep group or department level understanding to make business decisions.


• Uses business knowledge to set priorities and develop project plans.


• Has a deep understanding of best practices in their area of expertise and ensures their application.


• Strong verbal and written communication skills.


• Strong attention to detail and organizational skills.


• Able to prioritize in complex, fast-paced environment.


• Insists on the highest standards from self and others. Drives accountability for results.


• Keeps others informed of information that contributes to the performance of the team, department or company.


• Engenders trust and respect in all working relationships.


• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.


• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.


• Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.


• May assist in the design and build out of new facilities.


• Responsible for asset and inventory management.


• Deliver quality service and ensure all customer demands are met
  
  Bachelor's Degree or Technical (Military/ Trade School) Degree and relevant experience.

- Relevant work experience in Data Center or another mission-critical environment, with understanding of mission critical systems (Data Centers, Hospitals, Power plants, military facilities, etc.).
- People-management experience.
- LSE (large scale events) management experience.

- Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries., Understanding of the Electrical systems in critical Data Center operations that include but not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems, SCADA systems.
- Understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical system, heat exchangers, piping systems, pumps, valves, duct systems, fans, dampers.
- Understanding of other facilities systems used in Data Centers and Mission critical facilities, including but not limited to fire detection and suppression systems, plumbing and drainage systems, Building Monitoring Systems, automatic control systems.
- Understanding of design, procurement, suitability of application, testing and commissioning.
- Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE, CDCP/S/E or equivalent; CAD.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build., Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.