Credit Control Analyst

We are looking for an experienced credit controller to join us on an 7 month fixed term contract. As a credit controller for Pen Underwriting you will provide a customer focussed credit control service to our volume e-trade business and clients across the UK. This role plays a key part of supporting Pen's growth goals by meeting stakeholder expectations and ensuring company funds are collected promptly.
Responsibilities:

• Chase outstanding premiums from clients


• Produce and issues regular Statement of Accounts for clients.


• Record and maintain client and business records


• Escalate any issues with your Team Leader


• Reviewing processes and making suggestions to enhance collections and operating methods.


• Assist Cash Postings with the resolution of unallocated cash


• Provide constructive feedback on issues which have resulted in mis-postings


• Assist Account Executives/Handlers and Business Unit leaders with any queries they have with the collection process


• Provide regular reporting on aged debt, highlighting any potential bad debt risk/issues.


• Training and support less experienced members of the team.


• Assist with IT system testing as-and-when required, such as implementation of a new system. Flag any identified issues to IT team promptly.
  
  Your track record of business to business credit control excellence is key to your success with this position


• We are looking for an individual with experience of large and complex accounts, and if you have sector experience it would be an advantage, but not essential


• Understanding customer service skills


• Analytical problem-solving abilities


• Proficiency in MS Office, notably Excel


• A results driven personality


• Eligibility to work in the UK
  
  Gallagher isn't just a company; it's a global community driven by shared values and an unyielding commitment to excellence. With over 49,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you'll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality., Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.


Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you'd prefer to speak on the phone, please request a callback, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Pulled from the full job description

• Company pension


• Employee stock purchase plan


• Gym membership


• Life insurance


• Paid volunteer time


• Private medical insurance


• Season ticket loan, On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.


Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days


• Defined contribution pension scheme, which Gallagher will also contribute to


• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x


• Income protection, we'll cover up to 50% of your annual income, with options to top up


• Health cash plan or Private medical insurance


Other benefits include:

• Three fully paid volunteering days per year


• Employee Stock Purchase plan, offering company shares at a discount


• Share incentive plan, HMRC approved, tax effective, stock purchase plan


• Critical illness cover


• Discounted gym membership, with over 3,000 gyms nationally


• Season ticket loan


• Access to a discounted voucher portal to save money on your weekly shop or next big purchase


• Emergency back-up family care


• And many more…