Clerical Support Officer

An exciting opportunity has arisen to join the fracture Liaison Service at Ysbyty Ystrad Fawr on a 12 months fixed term contact.

This role supports Fracture Liaison Service team across Aneurin Bevan University Health Board booking patients into appointments and providing administrative support to the wider team.

The successful candidates will work closely with the existing Fracture Liaison Service , developing a close working relationship with them. As such help and assistance is never far away. We are looking for candidates with excellent communication and customer service skills. Previous call centre experience is desirable due to the nature of the role, however all other training can be provided in house. Previous WelshPAS and CWS experience would be advantageous.The successful candidates will become valued members of team and have the opportunity to develop themselves professionally within the role.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.