Clerical Officer

Working as a member of the Obstetrics and Gynaecology team, the post holder would need to provide efficient and effective clerical support for clinical services, supporting the delivery of a high quality service to patients accessing the Obstetrics and Gynaecology service.
The post holder work independently, within standard operating practices to deliver a comprehensive administrative/support function., Communicate with patients/carers in a professional manner, maintaining confidentiality at all times.
To communicate effectively with staff on a daily basis, providing support where required and working to help resolve any issues.
Communicates with the Obstetrics and Gynaecology team in relation to allocated work and sharing of messages verbally face to face, via email and telephone.
Ensure queries from patients, GP's etc. are dealt with efficiently ensuring patient confidentiality is maintained at all times.
Ensure that all relevant paperwork/patient notes are available for all elective admissions. This will involve record retrieval from health records, other Departments within the hospital and requests to various sites for notes located off site.
Support the Pre-assessment process for all patients attending for operations, ensuring that appointments are booked efficiently and clinic lists and hospital notes made available for Pre-assessment staff. Ensure accurate recording of relevant details from outcomes of the Pre-assessment onto patient administration systems.
Retrieve patient notes from various locations around the hospital including closed library.
Ensure any appointments required for medication or injections are made.
Compile and distribute weekly Ward Notices.
Ensure that planned admissions are accurately recorded in Ward diaries and updated.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

At Cwm Taf Morgannwg providing great health care to our community is our number one priority. Our 65 - 84 and 85+ age groups are projected to have the largest increase by 2036, when an estimated one in four people in Wales will be aged 65 and over. These projections will have significant implications for the way in which we design and provide our increasingly integrated health and social care services, so that we can help the people living in our communities to live long and healthy lives, free from the limiting effects of multiple chronic conditions.
At Cwm Taf Morgannwg we believe in innovation to make improvements to clinical care. We are especially proud of our Academic Centre in Merthyr Tydfil, which is helping to train future doctors in community medicine.

Band 2
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales's capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed