Case Administrator - Offender Personality Disorder Project

This post is an administrative role working for the Probation Service across the North East region with two NHS partners who are jointly commissioned to deliver on the Offender Personality Disorder (OPD) strategy. The post holder will report to the Senior Administrator within the partnership. Travel between office locations in the NE will be required.

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band

Existing Civil Servants will have their salary calculated in accordance with the Department's pay on transfer / pay on promotion rules.

This post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to be completed in due course., This post is an administrative role working across the North East region with two NHS partners, who are jointly commissioned to deliver on the Offender Personality Disorder (OPD) strategy. The post holder will report to the Senior Administrator within the partnership.

The purpose of this role is to help ensure the efficient and effective running of OPD work streams, providing a full set of business support services by the collection and recording of activity and data. The job holder will undertake a variety of specific activities and duties as identified by their line manager, for which they will be held personally accountable, commensurate with their grade.

Duties include:

• Maintenance of documents, reports, databases, rota's and registers using computer-based systems;


• Use of data to report on


• Contributing to the continuous improvement of administrative systems, processes and workflows to ensure the partnership operates at its optimum level.


Responsibilities, activities and duties Management support

• Development and implementation of the business administrative systems, databases, recording processes and recording systems to support operational delivery


• Preparation and collation of a range of documentation for a variety of purposes to support effective business activity and operational application of interventions


• Maintaining registers, inputting data, monitoring and updating as necessary


• Ensuring timescales are adhered to for reporting and communication purposes


• Liaison and the development of effective working relationships with external organisations, agencies and colleagues


Performance Management

• Respond to internal and external requests for performance monitoring information, training or support at a PDU level as directed by the performance lead


• Liaise with team members to receive, collate and analyse information


• Allocation of data entry tasks and quality assurance of support staff to ensure cost effective and efficient use of resources.


Use communication effectively

• Develop productive working relationships with stakeholders


• Contribute to team and organisation's understanding of it's stakeholders and customers


• Taking and distributing accurate minutes from meetings in a timely fashion


• Providing information, feedback and advice to colleagues


• Influencing and persuading


• Participate in Cluster meetings to present and explain data to NPS colleagues, using appropriate skills, styles and approaches


• Support the communication function using flow charting techniques and recommending opportunities for improvement


Enhance your own performance

• Identifying development needs


• Manage own resources


• Proactively commit to professional development


Using information to make critical decisions

• Liaise with staff to receive collate and analyse information, developing systems and compiling repost as necessary


• Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance


• Plan, implement and manage systems for the exchange to sensitive information, data and intelligence


• Assist in the production and presentation of accessible reports to inform continual improvement


Diversity and Equality

• Contribute to a culture and systems that promote equality and value diversity


• Implement the diversity policies of the service, The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.


For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

Minimum 5 GCSE's at Grade C or 4 or above. Including English, Maths or ability to evidence high level numeracy and literacy skill required, Minimum 5 GCSE's at Grade C or 4 or above. Including English, Maths or ability to evidence high level numeracy and literacy skill required - 250 word limit

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.


• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.


• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.


• Paid paternity, adoption and maternity leave.


• Free annual sight tests for employees who use computer screens.


Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Shared Service Connected Ltd (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);


• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);


• To the Civil Service Commission (details available here)


The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team., Making Effective Decisions
Communicating and Influencing
Working Together
Delivering at Pace
Strengths may also be assessed at interview but these are not shared in advance.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.