Call Centre Assistant
Specsavers
Call Centre Assistant
Salary Not Specified
Specsavers, Ashington, Northumberland
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 17 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 3cee2be5fada45718227e7021722b88c
Full Job Description
Joining our team, you'll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Dispensing over the phone
- Triaging patients with eye & health concerns
Join our team and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We'll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.