Business Insight Manager

Here at Serco, we are seeking an ambitious Business Insight Manager to collaborate closely with the Chief of Staff & External Affairs to support the UK & Europe Chief Executive and Leadership Team in all business matters.

Your primary objective will be to support the efficiency and productivity of the Division by providing timely information, insightful analysis, and task management with a focus on strategic objectives. Your role will involve rapid data analysis, project delivery and fostering strong relationships with internal and external stakeholders at a senior level.

As part of this you'll:

• Strategically manage impact in collaboration with the Chief of Staff, focusing on long-term objectives and priority setting.


• Ensure the Executive Leadership Team is equipped with up-to-date business data, analysis, and insight, prioritising critical areas of the business.


• Lead and execute specific projects on behalf of the division, organising and prioritising necessary information.


• Provide oversight on critical business projects and initiatives, conducting research, benchmarking, and analysis to inform decision-making.


• Support business reporting by owning internal information flows and reporting.


• Review communications for the CEO, including drafting reports, presentations, and memos.


• Support the delivery of Serco's UK Government Affairs and ESG strategies, identifying opportunities for stakeholder engagement to enhance reputation.
  
  Proven success in a project management role, including budget management.


• A nimble business mind with a focus on generating creative solutions.


• Tenacious self-starter with the ability to challenge senior leaders.


• Strong communication skills, capable of building relationships and influencing outcomes at all organisational levels.


• Versatile and productivity-oriented, capable of working independently or as part of a team.
  
  Serco's purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East., At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
  
  Company car


• Bonus scheme - 5% on target, 10% exceeding targets


• Private healthcare


• Flexible working considered


• Pension - 6%


• A company passionate about diversity and inclusion


• Growth and development opportunities - Serco will support with a range of qualifications


• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more


• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts


• A Serco benefits portal offering a wide range discounts for major high street brands in Retail, Leisure & Hospitality


• Up to 25 days annual leave plus bank holidays, with the option to purchase more


• Life assurance