Bank GP Receptionist - Upper Eden Medical Practice

We are looking for an enthusiastic Bank Receptionist to join our established team here at Upper Eden Medical Practice. The role is ideal for someone who is reliable, flexible, a team player and enjoys working with the public.

The role will be on a casual basis and will require the successful applicant to cover any sickness and/or annual leave when called upon.

You'll be working as part of our fabulous administration and reception team, and will contribute to delivering high-quality support for patients. We pride ourselves on being responsive, understanding, and doing the best that we can to address the needs of our patients, and are looking for someone like-minded to join us. We're caring, inclusive, and a great bunch to work with.

This is a bank role to cover annual leave, sickness and any gaps in the rota. The practice is open between 08:00 and 18:30 Monday to Friday., Your main duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy), assisting patients as required, answering the phones, administering repeat prescriptions, data entry, equipment checks, liaison with multi-disciplinary teams and general everyday administration duties.

You will be the central point of contact for patients and we need someone who can provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.