Agile Delivery Manager | Ref: PIP0008587

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.
Working with DWP, you will be helping us to drive our priorities to:
+ Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
+ Increase saving for, and security in later life
+ Create a fair and affordable welfare system which improves the life chances of children
+ Deliver outstanding services to our customers and claimants
+ Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity
As an Agile Delivery Manager, your main responsibilities will be:
+ Help high performance teams to continuously improve, share information and set standards for other teams
+ Help develop and utilise meaningful metrics in order to drive teams towards their goals and understand areas for improvement
+ Lead by example, acting as a servant-leader demonstrate the right behaviours. Deals with conflict and helps establish a team culture that allows for constructive criticism
+ Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third party sub-contractors utilising effective and appropriate governance mechanisms. Managing complex team dynamics between external and internal stakeholder groups to ensure the team is aligned to and understands the same objectives
+ Work with technology and business teams to ensure that new products & services are delivered effectively to realise measurable benefits
+ Supports the Product Owners to define and build the digital delivery roadmap and translate into an achievable backlog

+ Experience in Scrum or KANBAN
+ Experience working in a large multidisciplinary team
+ Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
+ Can adapt and reflect, is resilient and has the ability to see outside of the process. Able to use a blended approach depending on the context.
+ Able to listen to the needs of the technical and business stakeholders and interpret between them.
+ Able to apply experience of multiple parts of the lifecycle.
+ Able to work with other agile delivery operations throughout the product lifecycle. Able to plan and engage with the appropriate stakeholders at a particular stage in the project.
+ Influences stakeholders and manages relationships effectively. Builds long term strategic relationships.
+ Has the ability to apply a digital understanding to their work. Is able to identify and implement solutions for assisted digital. Can help teams understand the ways that digital technology is changing user behaviour, and the challenges and opportunities for design and delivery of government services.
+ Able to identify appropriate contractual frameworks. Able to identify appropriate suppliers. Able to negotiate with contracted suppliers. Able to get good value out of contracts and suppliers., Disability confident
As a member of the disability confident scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.