Admissions & Retail Assistant Manager

The Admissions and Retail Assistant Manager will be primarily responsible for the daily direction and coordination of the teams at both parks, as well as supporting all team members to ensure that they provide our guests with unrivalled customer service, making their experience at our parks unique and memorable. You will be responsible for managing the staffing schedule, recruitment, training, individual performance, holiday requests and time management recording systems.

You must have previous experience of managing a team within a retail environment, with demonstrable experience of driving sales and creating inspirational merchandising displays. You will have strong leadership skills, with the ability to positively influence behaviour and achieve strong results as a team. You will have good commercial awareness, including experience of budget planning, with a great understanding of Microsoft Products.

You will have excellent time management, delegation, and problem-solving skills, and the ability to demonstrate a customer focused approach. As you will be required to work at both parks, a driving license is essential for this position.

Contract details:

Working hours are 40 hours per week, worked 5 days out of 7 as per the rota, including weekends, bank holidays and school holidays. A reliable mode of transport is essential due to our remote location. All applicants must have right to work in the UK.,

• Do you have previous experience of managing a team within a retail environment, with demonstrable experience of driving sales and creating inspirational merchandising displays? Tell us here:


• Do you have strong leadership skills, with the ability to positively influence behaviour and achieve strong results as a team? Tell us here:


• Tell us why you think you'd be successful in our Admissions & Retails Assistant Manager position!


Experience:

• Retail sales: 1 year (preferred)


• Retail management: 1 year (preferred)


Licence/Certification:

• Driving Licence (required)
  
  Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world's most rare and endangered animals and offers luxury short breaks accommodation, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Our sister park, Howletts Wild Animal Park is located near Canterbury and set within 90 acres of land. Howletts is home to over 300 rare and endangered species, including Kents only giant anteaters, the largest herd of African elephants in the UK, and more gorillas, leopards and monkeys than any zoo in the county!


Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.

Up to £24,960 a year - Permanent, Full-time, Pulled from the full job description

• Bereavement leave


• Company events


• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Enhanced maternity leave, We're on a mission to create memorable experiences that matter, and our Core Values 'One Team', Customer' and 'Pride' are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work.


Be part of the Port Lympne and Howletts family and join our pride.

You can also expect a host of other roarsome benefits including:

• 28 days of annual leave including bank holidays, rising with length of service.


• Comprehensive training and development opportunities, including workshops and e-learning.


• Enhanced Sickness, Maternity and Paternity Policies.


• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.


• Exceptional discounts on food, retail and accommodation at our parks.


• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.


• Company Pension


• And many more length or service-related rewards and Benefits., Job Types: Full-time, Permanent


Pay: Up to £24,960.00 per year

Benefits:

• Bereavement leave


• Company events


• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Free parking


• On-site parking


• Store discount


Schedule:

• Holidays


• Monday to Friday


• Weekend availability