Administration Assistant

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will have excellent phone etiquette, strong typing skills, and the ability to multitask in a fast-paced environment. As an Administrative Assistant, you will provide essential support to our team and ensure the smooth operation of our office.

Training and Development duties to include:-

1. Organisation of all training courses

2. Maintaining and updating staff training records

3. Compiling individual learning plans & personal development plans

4. Running inductions to include Care Certificate

Reception duties to include: -

1. Answering and dealing with incoming telephone calls

2. Dealing with staff and members of the public visiting the office.

3. Recording and distributing incoming and outgoing mail

4. Handling cash/cheque and card payments from clients

Admin support to senior staff:-

1. Maintaining existing confidential staff and client files

2. Creating word & excel documents

3. Use of Carefree rostering program to arrange cover for clients and Home Support Staff

4. Input to Sage Accounts

Must have: good basic office skills, the ability to communicate effectively with people, familiar with Word & Excel programs

Desirable: experience in Sage Accounts & Carefree rostering system,

• GCSE or equivalent (preferred), Customer service: 1 year (preferred)


• Administrative experience: 1 year (preferred)